At Digital Duty Pro, your safety and security are our top priorities. We are committed to helping our clients avoid falling victim to scams or fraudulent activities that misuse our brand or services. This Scam Alert provides critical information to help you identify potential fraud and protect your personal information.

1. Unauthorized Communication

Be cautious if you receive unsolicited communications claiming to be from Digital Duty Pro, especially if they request personal information, payment, or sensitive data. Digital Duty Pro will never ask for the following via unsolicited email, phone call, or text message:

• Bank account information
• Credit card numbers
• Social security numbers
• Passwords or login credentials

If you receive such a request, please report it to us immediately.

2. Fake Websites and Social Media Profiles

Fraudsters may create fake websites or social media profiles that mimic our brand. Always verify that you are on the official Digital Duty Pro website by checking the URL (it should be: https://digitaldutypro.com/) and ensuring that the website uses HTTPS security protocols. Be cautious when interacting with any profiles that do not directly link to our official website.

3. Phishing Emails

Scammers may send phishing emails that appear to come from Digital Duty Pro. These emails often contain malicious links or ask for personal information. Signs of phishing emails include:

• Poor grammar or spelling mistakes
• Suspicious email addresses that don’t match our official domain (e.g., emails from Gmail, Yahoo, or similar domains)
• Urgent requests for payment or sensitive information

If you suspect you’ve received a phishing email, do not click on any links or download attachments. Instead, forward the email to us at security@digitaldutypro.com for verification.

4. Fraudulent Offers and Promotions

Be wary of any offers, deals, or promotions that sound too good to be true or require upfront payments to receive services or prizes. Digital Duty Pro will only provide promotional details through official channels, such as our website, verified social media accounts, and direct emails from @digitaldutypro.com.

5. Payment Scams

Digital Duty Pro will only request payment through official and secure channels as outlined in your service agreement. If anyone claiming to represent Digital Duty Pro requests payment through unusual methods such as wire transfers, prepaid gift cards, or cryptocurrency, do not proceed and contact us immediately.

6. Protecting Your Information

To protect yourself from scams:

• Always verify the identity of anyone claiming to represent Digital Duty Pro by contacting us directly at security@digitaldutypro.com.
• Be cautious when sharing personal or payment information online.
• Use strong, unique passwords for your accounts and update them regularly.
• Enable two-factor authentication wherever possible to secure your accounts.

7. Reporting Fraud

If you believe you have been targeted by a scam involving Digital Duty Pro or have encountered fraudulent activity misusing our name or branding, please contact us immediately at security@digitaldutypro.com. We will investigate the matter and take appropriate action to stop any malicious activities.

Additionally, you may want to report the incident to your local authorities or consumer protection agency to help prevent others from becoming victims.

8. Staying Informed

We recommend that you stay informed about potential scams by visiting official consumer protection websites such as the Federal Trade Commission, which provides resources and tips for identifying and avoiding fraud.